Tuesday 15 July 2008

Intermittent Issue Fixed

One of our subscribers reported an issue yesterday with main "Tourn. Predictions" screen (Member section - Stats Analysis menu). After logging in, the member was told that he was not subscribed and the logged in user name changed to another user.

This problem was caused by the caching of the web page on the server. If a subscriber happened to log in after an unsubscribed member, this situation could occur with most of the pages in the member section. We have changed the caching (which is used to boost performance of the site) to use the client (your browser) for caching, so this should not happen again. Apologies for any inconvenience caused.

Incidentally, there was a workaround. Selecting another tournament from the drop down list and then selecting the top entry seemed to resolve the problem.

No comments: